IMPORTANT NOTICE

Kindly be informed that staff of National Pharmaceutical Regulatory Agency (NPRA), Ministry of Health (MOH) Malaysia will be Working From Home (WFH) unless instructed otherwise.

Please be advised to contact officers via email during this period to ensure the continuity of service provided.

Main Counter and Laboratory Counter for sample submission will be opened:

Monday - Friday from 8.00 am to 5.00 pm; excluding public holidays.

Collection of Permits/Certificates/Licences from One Stop Centre are by Appointment Only. Please obtain an appointment date for above matter through email at npra@npra.gov.my .

Please find the staff directory link below:
https://www.npra.gov.my/index.php/en/about/contact-us/staff-directory-2en.html

For General Enquiry or QUEST System Enquiry, kindly use the Helpdesk Support at the link below:
https://quest3plus.bpfk.gov.my/front-end/helpdesk.php

Any other Public Enquiry kindly email to npra@npra.gov.my

As NPRA's mission is to safeguard the nation's health,

NPRA has kept up to date with current situations and provide guidance for during CMCO and for this pandemic period.