QUEST 3+ Online Payment Year End Closure 2018

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To all our valued QUEST 3+ users,


All online payment transactions including Credit Card (CC), Personal Account (B2C)and Corporate Account (B2B) via the QUEST3+ system will be closed in the period of:


24 December 2018 @ 4.30p.m - 7 January 2019 @ 8.30a.m 


Users are advised to plan all submissions through the QUEST3+ system accordingly and carefully to AVOID any problems during this period.

All other functions and modules in the QUEST 3+ system eg; Product Registration, Product Evaluation, Variation, and etc. will not be affected by this closure as long as it does not involve or is not at the payment stage.

Manual payments will NOT be accepted during this period of closure.


For Manual Payments, NPRA Finance Counter will be closed during this period:

28 December 2018  - 6 January 2019 (Office Hours)


National Pharmaceutical Regulatory Agency (NPRA)

Lot 36, Jalan Universiti (Jalan Prof Diraja Ungku Aziz), 46200 Petaling Jaya, Selangor, Malaysia.

  • Email:
  • Phone: +603-7883 5400
  • Fax: +603-7956 2924, +603-7956 7075



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