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Pencapaian Piagam Pelanggan NPRA untuk tahun 2016 (Januari – Disember)

Kadar pengguna: 1 / 5

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No.

Our Promise

Target

Achieve Expectation

Below Expectation

Total

Number

Percentage

Number

Percentage

1.

To evaluate application for registration of:

        Prescription Drugs

210 working days

123

73.65%

44

26.35%

167

        Non-prescription Drugs

210 working days

31

100%

0

-

31

        New Drugs and Biologicals

245 working days

93

98.9%

1

1.06%

94

2.

To evaluate application for registration of traditional products containing:

         Single active ingredient

116 working days

164

85.8%

27

15.5%

191

        2 or more active ingredients

136 working days

352

83.0%

72

17.0%

424

To evaluate application for registration of health supplements containing:

         Single active ingredient

116 working days

78

100%

0

-

78

         2 or more active ingredients

136 working days

158

98.75%

2

1.25%

160

3.

To evaluate application for registration of non-prescription drugs (as stated in  Table V Drug Registration Guidance Document) containing:

         Single active ingredient

116 working days

6

100%

0

-

6

         2 or more active ingredients

136 working days

6

100%

0

-

6

4.

Issuance of Cosmetic Notification

1 working day

63,821

100%

0

-

63,821

5.

Certificate of Free Sale (CFS) for Cosmetics

15 working days

2,470

100%

0

-

2,470

6.

Decision on application for change of registration holder

45 working days

333

100%

0

-

333

7.

 Certificate of Pharmaceutical Product (CPP)

15 working days

2,323

100%

0

-

2,323

8.

Certificate of Free Sale (CFS)

15 working days

35

100%

0

-

35

7.

Decision on application for change of manufacturing site

60 working days

490

88.9%

61

11.1%

551

9.

Issuance of manufacturer's,

wholesaler's and importer's license

4 working days

1,698

93.9%

110

6.1%

1,808

10.

Evaluation of Import License Application for Clinical Trial Import License (CTIL) and Clinical Trial Exemption (CTX) :

      For products involving Phase 1 study, biological products, Cell & Gene Therapy Products (CGTPs) and herbal products

45 working days

58

100%

0

-

58

      For products other than stated above

30 working days

129

100%

0

-

129

 

National Pharmaceutical Regulatory Agency (NPRA)

Lot 36, Jalan Universiti (Jalan Prof Diraja Ungku Aziz), 46200 Petaling Jaya, Selangor, Malaysia.

  • Phone: +603-7883 5400

 

 

DISCLAIMER

The Government of Malaysia and the National Pharmaceutical Regulatory Agency are not responsible for any loss or damage caused by the usage of any information obtained from this website.

Site Last Modified

  • Last Modified: Khamis 31 Oktober 2024, 08:00:16.
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