Dear Sir / Madam,

Bahagian Regulatori Farmasi Negara (NPRA) is conducting a survey to assess the level of customer satisfaction with the services provided by NPRA. Through the feedback received, NPRA will be able to identify areas that need improvement as well as existing practices that are considered satisfactory but may be further improved. Further information regarding the survey is as below:

Title: NPRA Customer Satisfaction Survey

Period: 1st April 2023 - 30th June 2023 (3 months)

Scope: NPRA services

Objective: This questionnaire seeks to obtain feedback on the services provided by NPRA.

Link: https://forms.gle/7WRyvLG6gPfM16KdA

Kindly click the link above to answer this survey.

Thank you in advance for your attention and participation.