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Medicine Shortage & Discontinuation Reporting

Ensuring a consistent supply of essential medicines is a critical component of any healthcare system. Medicine shortages disrupt patient care, delay treatments, and pose increased health risks, particularly for vulnerable populations.

In May 2022, Malaysia experienced a significant medicine shortage crisis involving 54 active ingredients and affecting 1,384 pharmaceutical products, including six (6) antibiotics. This crisis, resolved by 1st July 2023, underscored the growing need for an effective and coordinated approach to monitoring, reporting, and managing medicine shortages to safeguard public health.

The purpose of this guideline is to provide clear and actionable instructions for Product Registration Holders (PRH) to detect, report, and manage current and anticipated medicine shortages efficiently as well as to report discontinuation of a product. It aims to strengthen Malaysia’s capacity to mitigate supply disruptions and reduce their impact on patients.

1. First you need to submit ticket through this link 
2. Then fill in the google form (Medicine Shortage/Discontinuation Reporting Form) with reference number that you get from the ticket.

 

National Pharmaceutical Regulatory Agency (NPRA)

Lot 36, Jalan Universiti (Jalan Prof Diraja Ungku Aziz), 46200 Petaling Jaya, Selangor, Malaysia.

  • Phone: +603-7883 5400

 

 

DISCLAIMER

The Government of Malaysia and the National Pharmaceutical Regulatory Agency are not responsible for any loss or damage caused by the usage of any information obtained from this website.

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  • Last Modified: Thursday 04 December 2025, 16:14:20.
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