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Pelaporan Kesan Sampingan Ubat atau Vaksin untuk Pengguna 

 (Nota: Jika anda merupakan ahli profesional kesihatan, sila klik di sini untuk melaporkan masalah atau kesan advers ubat.)

Sila laporkan sebarang kesan sampingan ubat (kesan advers ubat - ADR) atau vaksin (kesan advers susulan imunisasi – AEFI) yang anda alami kepada Bahagian Regulatory Farmasi Negara (NPRA), Kementerian Kesihatan Malaysia. Laporan anda boleh membantu meningkatkan keselamatan penggunaan ubat di Malaysia.

Kesan sampingan ubat adalah kesan ubat yang tidak diingini yang mungkin dialami oleh seseorang yang mengambil ubat tersebut pada dos biasa. Sila laporkan sebarang kesan sampingan yang mengganggu anda, walaupun anda tidak pasti ianya disebabkan oleh ubat atau vaksin anda.

Untuk maklumat lanjut berkaitan Keselamatan Vaksin, sila klik pada gambar di bawah.

Bagaimana Cara Melapor?

Anda boleh laporkan terus kepada NPRA dengan menggunakan boring ConSERF seperti di bawah. Borang ini digunakan untuk melaporkan kesan sampingan yang disyaki disebabkan ubat (ubat terkawal yang memerlukan preskripsi doktor, ubat over-the-counter (OTC), produk tradisional, suplemen kesihatan, dsb.) atau vaksin.

(i)  Laporkan terus secara atas talian, ATAU

(ii) Muat turun, cetak dan isi borang, kemudian hantar kepada NPRA melalui emel atau pos kepada alamat di bawah.

Sila berikan seberapa banyak maklumat yang boleh untuk memastikan laporan anda adalah berguna. Maklumat anda akan dirahsiakan dan tidak akan diberikan kepada sesiapa di luar NPRA tanpa kebenaran anda. Anda hanya akan dihubungi jika NPRA memerlukan maklumat lanjut berkaitan laporan anda.

Anda digalakkan untuk berbincang dengan ahli profesional kesihatan anda (doktor atau ahli farmasi) sebelum menghantar laporan anda. Ahli profesional kesihatan anda mungkin boleh membekalkan maklumat tambahan berdasarkan rekod perubatan anda, yang dapat membantu kami untuk menilai laporan anda.

Jika anda mempunyai pertanyaan berkaitan pelaporan kesans sampingan / ADR/ AEFI, atau untuk menghantar laporan anda, sila hubungi: 

Pusat Komplians dan Kawalan Kualiti
Bahagian Regulatori Farmasi Negara (NPRA)
Lot 36, Jalan Universiti,
46200 Petaling Jaya, Selangor.

E-mel: This email address is being protected from spambots. You need JavaScript enabled to view it.

⚠️ Nota Penting

Alamat emel This email address is being protected from spambots. You need JavaScript enabled to view it. adalah khusus untuk tujuan pelaporan kesan advers/kesan sampingan yang dialami dan disyaki berkaitan dengan penggunaan ubat-ubatan (termasuk sediaan tradisional) dan vaksin yang BERDAFTAR sahaja. 

Bagi aduan atau pertanyaan yang melibatkan produk tidak berdaftar, pengiklanan produk, atau kecuaian perubatan, laporan boleh dikemukakan melalui Sistem Pengurusan Aduan Awam (SisPAA) KKM di moh.spab.gov.my.

Bagi kes melibatkan tuntutan tebus rugi atas pembelian produk tidak berdaftar atau perkhidmatan jagaan kesihatan, tuntutan boleh dikemukakan ke Tribunal Tuntutan Pengguna Malaysia melalui https://ttpm.kpdn.gov.my/.

Bagi pertanyaan lain berkaitan NPRA, termasuk produk kosmetik bernotifikasi atau aduan kualiti produk berdaftar, sila layari laman sesawang NPRA Public Enquiry.

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Consumer Reporting of Side Effects

(Note: If you are a Healthcare Professional, please click here to report a medicinal problem or adverse drug reaction.)

If you, or someone you care for, experience any side effects to medicines or vaccines, please report to the NPRA by clicking the tab below. Your reports help improve the safe use of medicines in Malaysia.

A side effect is defined as any unintended effect of a medicine which occurs at the normal dose used. Please report any side effect you find troubling, even if you are not certain it is due to the medicine or vaccine.

For further information on Vaccine Safety, please click on the images below.

How to Report?

You may report directly to the NPRA using the ConSERF form above. This form is used to report a suspected side effect to any medicine (prescription, over-the-counter, traditional products, health supplement, etc.) or to any vaccine.

(i) Submit your report directly online, OR

(ii) Download and print out the form, complete the details yourself, and submit it to us by email or post using the address stated below.

Please provide as many details as possible to ensure your report is useful. Your details will remain confidential and will not be passed on to any person outside NPRA without your permission. You will only be personally contacted if we need additional information related to your report.

You are encouraged to consult your healthcare provider (such as a doctor or pharmacist) before submitting your report. Your healthcare provider may be able to provide further clinical information based on your medical records that can help us evaluate your report.

For enquiries on reporting side effects or AEFI, please contact:

Centre for Compliance and Quality Control
National Pharmaceutical Regulatory Agency (NPRA)
Lot 36, Jalan Universiti,
46200 Petaling Jaya, Selangor.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

⚠️ Important Notice

The email address This email address is being protected from spambots. You need JavaScript enabled to view it. is intended only for reporting adverse / side effects that are suspected to be related to the use of REGISTERED medicines (including traditional products) and vaccines.

For  enquiries or complaints involving unregistered products, product advertisements, or medical malpractice, please submit your report through the Ministry of Health’s Public Complaint Management System (SisPAA) at moh.spab.gov.my.

For cases involving compensation claims on purchase of unregistered products or healthcare services, claims may be submitted to the Tribunal For Consumer Claims Malaysia via https://ttpm.kpdn.gov.my/.

For other enquiries related to NPRA, including notified cosmetic products or quality reporting of registered products, please visit the NPRA Public Enquiry page.